Chargeback Policy
At Alexandria Jewelry Beverly Hills™, we take pride in offering exceptional quality, secure payment processing, and transparent policies.
By purchasing from our store, you agree to the following terms:
• We are not responsible for claims made due to “unauthorized purchases” or “items not received” when tracking confirms delivery.
• Chargebacks filed without first contacting customer service to resolve the issue are considered fraudulent and will be disputed.
• We reserve the right to provide our payment processors with evidence of your order including delivery confirmation, email communications, return eligibility, and our policies.
• Customers who initiate unwarranted chargebacks may be permanently banned from future purchases.
We are always here to resolve any issues — please contact our support team first.
Alexandria Jewelry Beverly Hills
9461 Charleville Blvd #1071
Beverly Hills California 90212
admin@alexandriajewelrybeverlyhills.store
+1-888-706-7712